Last updated: 27 May 2026
1. Who we are
This website and the wagering services offered on it ("PALMERBETT", "we", "us") are operated by Palmer Bookmaking Pty Ltd, ABN 89 154 794 411, ACN 154 794 411, of 98 King Street, Canterbury NSW 2193. We hold wagering licence 5521/2023/WB, issued by Liquor & Gaming NSW.
2. Acceptance of these terms
By registering for an account, depositing funds or placing a bet, you confirm that you have read, understood and agree to be bound by these Terms & Conditions, our Privacy Policy, our Cookie Policy and our Responsible Gambling Policy.
3. Eligibility
- You must be at least 18 years of age.
- You must be physically located in Australia when you access betting services.
- You must not be self-excluded through us or registered on BetStop.
- Directors, employees and their immediate family of Palmer Bookmaking Pty Ltd may not hold an account.
It is an offence for a person under the age of 18 to open an account or place a bet. We verify age and may request proof at any time.
4. Your account
You may hold only one account. Accounts are personal to you; you must not let anyone else use your account or bet on your behalf. Keep your login details secure — you are responsible for activity on your account. Provide accurate information and keep it current. We may suspend or close accounts that are duplicated, opened with false details, or used by a third party.
5. Identity verification (KYC)
Australian law requires us to verify your identity. We may ask you to provide government-issued ID, proof of address, proof of payment method and source-of-funds information. We may withhold deposits, bets or withdrawals until verification is complete, and may close an account where verification cannot be completed.
6. Deposits & withdrawals
Deposit using the methods shown in your account. We do not accept credit cards: Australian law prohibits credit-card deposits for online wagering, so deposits are made by debit card, PayID or bank transfer. Withdrawals are paid to a verified account in your name once any required checks are complete. Processing times depend on your payment provider. We may apply deposit limits and will always honour a limit you have set. We do not charge to deposit or withdraw, though your provider might.
7. No inducements or bonuses
Consistent with the Betting & Racing Act 1998 (NSW), we do not offer or advertise inducements to open an account, to refer others, or to bet — including bonus bets, free bets, deposit matches or sign-up offers. Any communication suggesting otherwise is not authorised by us.
8. Bets, odds & errors
A bet is accepted only when confirmed by our system and shown in your account. Odds can change at any time before a bet is accepted. We may refuse or limit a bet. Where a bet is placed or accepted at a price that is materially wrong due to an obvious or palpable error (for example a clear pricing or data mistake), or where an event is abandoned, postponed or void under the relevant market rules, we may void the bet and return the stake.
9. Acceptable use
You must not use the service for any unlawful purpose, attempt to manipulate markets, use automated systems or collude with others, or infringe our intellectual property. Content on this site is owned by us or our licensors.
10. Inactive accounts
If your account is inactive for a continuous period (as notified to you), we may treat it as dormant and contact you. Any balance remains yours and will be handled in accordance with applicable law.
11. Limitation of liability
Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded. Subject to that, we are not liable for indirect or consequential loss, or for events outside our reasonable control. Our total liability is limited to the extent permitted by law.
12. Closing an account
You can close your account at any time by contacting us. We may suspend or close an account to comply with the law, our licence, or these terms. On closure we return any withdrawable balance to a verified account in your name.
13. Changes to these terms
We may update these terms from time to time. We will post the updated version here with a new "last updated" date and, where changes are material, take reasonable steps to notify you before they take effect.
14. Complaints & disputes
If something goes wrong, contact our support team first via our contact page or by emailing support@paimerbett.com. We aim to resolve complaints promptly. If we cannot resolve your complaint, you may escalate it to Liquor & Gaming NSW.
15. Governing law
These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts.
Operated by Palmer Bookmaking Pty Ltd · Licence 5521/2023/WB · Liquor & Gaming NSW.